Terms & Conditions
1. Introduction
Welcome to ShotProProducts.com (the “Website”). The Website is operated by Spray Organic Global LLP(“we”, “us”, “our”). By accessing or using the Website and placing orders, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use the Website or place any order.
2. Products and Orders
2.1. We offer products for sale on the Website. When you place an order, you submit a purchase offer, which we may accept in our discretion.
2.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product information, or suspected fraudulent activity.
2.3. Product images, descriptions, specifications and availability displayed on the Website are for illustrative purposes only. We endeavour to ensure accuracy but do not guarantee that all information is completely error-free.
3. Pricing and Payment
3.1. All prices displayed on the Website are in Indian Rupees (INR) unless stated otherwise, and are inclusive or exclusive of taxes as indicated.
3.2. Payment must be received in full before an order is dispatched. We accept the payment methods displayed on the Website.
3.3. If applicable, you are responsible for any bank, payment gateway or transaction fees unless stated otherwise.
4. Shipping, Delivery & Risk
4.1. We partner with external logistics/courier providers to fulfil shipments. The usual shipping timeline is between 3 to 12 days after order confirmation, but this may vary based on location, courier availability, and external factors.
4.2. Risk of loss or damage to the products passes to you upon our delivery of the items to the courier or freight carrier.
4.3. You are responsible for ensuring the delivery address provided is complete and accurate. If a shipment is returned or rerouted due to address errors, you may incur additional fees.
5. Returns, Refunds & Exchanges
5.1. Unless otherwise stated in our separate Returns Policy, items damaged or defective on arrival may be eligible for exchange or refund within a specified period from delivery.
5.2. Approval for returns/exchanges is subject to our inspection of the product, its condition, and proof of purchase.
5.3. Custom or made-to-order products may not be eligible for returns or refunds unless there is a manufacturing defect.
6. Intellectual Property
6.1. All content on the Website — including text, images, graphics, logos, icons, and software — is our property or licensed to us and is protected by applicable copyright, trademark and other intellectual property laws.
6.2. You may access and view the content for your personal, non-commercial use only. You may not use, reproduce, distribute, modify, or create derivative works without our prior written consent.
7. User Conduct
7.1. You agree not to use the Website for any unlawful or prohibited activity.
7.2. You shall not attempt to gain unauthorised access to any portion of the Website or misuse our systems.
7.3. You agree to provide accurate, current and complete information during any registration or checkout process.
8. Disclaimers & Limitation of Liability
8.1. The Website and products are provided on an “as is” and “as available” basis. We make no warranties or representations of any kind, whether express or implied, about the Website or the products.
8.2. To the fullest extent permitted by applicable law, we disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
8.3. In no event will we (or our affiliates, employees, agents) be liable for any indirect, special, incidental, punitive or consequential damages (including loss of profits, data or goodwill) arising out of or related to your use of the Website or purchase of products, even if we have been advised of the possibility of such damages.
8.4. If any applicable law does not allow the exclusion of certain liabilities, our liability shall be limited to the extent permitted by law.
9. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in your applicable region (for example, in Kerala) unless otherwise required by law.
10. Changes to Terms
We reserve the right to amend or update these Terms at any time without prior notice. The updated version will be published on the Website along with the “Last Updated” date. Your continued use of the Website after any change constitutes acceptance of the modified Terms.
11. Severability
If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision shall be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
ShotProProducts
Email: info@shotproproducts.com
Address: Room No XVII/560F,Kunnathunad,Chelamattom,Ernakulam, Kerala,683544
Last Updated: 28 Oct 2025